Rapid Rail Access Serviced Hire Solution

Understand exactly what to expect from our Serviced Hire solution with this clear, step-by-step flow. From initial enquiry to final collection, each stage is designed to provide flexibility, transparency, and expert support, ensuring your project runs smoothly and on time.

Step 1: Enquiry

Get in touch via phone, email, or our online form to speak with one of our dedicated experts. You'll be guided through a free consultation to map out your access requirements. If you already have a clear idea of what you need, we also offer instant quotes.

Step 2: Free Site Survey

If you're unsure about which products are best suited for your needs, we offer a free site survey to recommend the best suited solution for your requirements. For projects involving STRAIL installation, a site survey is required to enable the correct specification and installation.

Step 3: Quotation

Once you’re happy with the proposed solution, we’ll send over a quote. We understand the importance of deadlines and will tailor our delivery to meet your timeline, whether it’s urgent or scheduled months in advance.

Step 4: Delivery and Installation

Our skilled team will deliver the product and manage the installation from start to finish. Rest easy knowing our work complies with the highest health and safety standards and industry regulations. From installing thousands of metres of panels and RRAPs across the country, including high-profile projects like HS2, we hold all the necessary accreditations and Network Rail approvals to guarantee full industry compliance.

Step 5: During Hire

After installation, we’ll check in to ensure everything is performing well and that you’re satisfied with the service. If adjustments are needed, we’ll make them promptly, with a direct line available for ongoing support. We also offer on-hire servicing including on-site adjustments, part replacements, and additional material supply to ensure your project runs smoothly.

Step 6: Additional Services

Regular inspections and maintenance services are available to keep your RRAPs performing at their best. This service is particularly popular for semi-permanent rail access solutions used on live tracks such as STRAIL that require paperwork from regular maintenance surveys.

Step 7: Dismantling & Collection

You’re in charge of the hire period, with the flexibility to extend, maintain, or collect when it suits you. As your hire period concludes, we’ll reach out to schedule a collection at a time that works best for you. Whether you need early deliveries or late collections, we’ll arrange a convenient time that fits your site and project requirements.

Transparency & Honesty Policy

We keep you informed throughout the process. Should any delays or changes ever happen, they will be communicated clearly and promptly so you’re always in the loop. We understand the importance of meeting deadlines and are upfront about anything that may affect the schedule.

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